Partial Network outage in DC2
Major incident
Shared Hosting
Database As a Service
Virtual Machines
Desktop as a service
Dedicated Servers
11-August-2022 06:28 PM +04
· 2 hours, 9 minutes
Updates
Resolved
August 11, 2022 · 08:38 PM +04
Dear customer,
A fiber cut was found and fixed. The link remains stable.
Investigating
August 11, 2022 · 07:48 PM +04
Dear customer,
We suspect a cable break causing this issue. Investigation is on going still
Issue
August 11, 2022 · 06:32 PM +04
Dear customer,
At this moment our partner is experiencing problems with their Backbone link between our Dubai and Paris datacenters down
They are currently monitoring the situation and have reached out to our partner for more information.
Impact: Due to the current incident on our backbone link between our Dubai and Paris datacenters, users between these and surrounding regions may experience increased latency.
We will update you as soon as more information is available.
Our apologies for any inconvenience caused.
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