Network Timeout in KSA DC

Major incident Shared Hosting Virtual Machines
11-August-2024 12:50 PM +04 · 2 hours, 45 minutes

Updates

Resolved

We are writing to inform you that the incident that was reported has been resolved. We apologize for any inconvenience this may have caused and thank you for bringing it to our attention.

We understand the importance of timely and efficient resolution of any incidents and we are glad that we were able to resolve this one for you in a timely manner. We have also taken steps to ensure that similar incidents do not occur in the future.

If you have any further concerns or issues, please do not hesitate to contact us.

Thank you for your patience and understanding.

August 11, 2024 · 03:32 PM +04
Issue

Dear Customer,

The engineers detected network disconnection with our KSA DC network, We are currently experiencing a service disruption.

Our DC network team is working to identify the root cause and implement a solution. our KSA customers may be affected.

We will send an additional update in as soon as we received updates from data center team.

Apologies for inconvenience caused to you, If you have any questions or concerns, please do not hesitate to contact our support team.

Thank you for your patience and understanding.

Buzinessware Support Team

August 11, 2024 · 12:50 PM +04

← Back