Important Notification: Scheduled Maintenance for KSA DataCenter Migration from 20-January-2024 09:00 PM +04 to 21-January-2024 05:00 PM +04

Dear Customer’s,

I hope this email finds you well. I am writing to inform you about a change in our scheduled data centre migration activity, which was originally planned for 20th January 2024. Unfortunately, due to unforeseen technical issues that have arisen during our pre-migration preparations, we find it necessary to postpone the migration.

Please be assured that our technical team is actively working to address these issues, and we are committed to ensuring a smooth and successful migration once the challenges have been resolved. We understand the importance of minimizing any impact on your operations, and we sincerely apologize for any inconvenience this postponement may cause.
It is important to note that, despite the delay in the migration activity, there will be no adverse effects on your current services. All systems and services will continue to operate as usual, and we will take every precaution to maintain the stability and performance of our infrastructure during this period.

We understand the significance of the services we provide to your business, and we want to assure you that we are taking all necessary measures to expedite the resolution of the technical issues and reschedule the migration at the earliest convenient time.

We will keep you informed of any updates regarding the new schedule for the datacenter migration activity. In the meantime, if you have any questions or concerns, please do not hesitate to reach out to our support team at support@buzinessware.com.

We sincerely appreciate your understanding and cooperation in this matter. Thank you for your continued trust in our services.

Best regards,
Buzinessware Infra Team

Dear Customer,
 
We hope this message finds you well. We would like to inform you about an upcoming scheduled maintenance activity that will impact our KSA Datacenter.
 
Scheduled Maintenance Details:
 
Start Date: 20th January. (Saturday)
Start Time: 9:00 PM
End Date: 21st January. (Sunday)
End Time: 1:00 PM
 
During this maintenance window, all servers and services hosted in our KSA DataCenter will be temporarily unavailable. Our team will be diligently working to execute a migration process aimed at enhancing the overall performance and reliability of our infrastructure.
 
Expected Impact:
Downtime: All servers and services will be in a down state during the specified maintenance period.
 
Mitigation Measures:
Our dedicated team will make every effort to minimize the downtime and restore services as quickly as possible. We understand the importance of uninterrupted access to our services and are committed to ensuring the migration process is completed efficiently.
 
Customer Support:
If you have any concerns or require assistance during this period, our support team will be available to address your queries. Please feel free to reach out to support@buzinessware.com.
 
We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. We value your business and are committed to providing you with the best possible experience.
 
Thank you for your cooperation.
 
Best regards,
Buzinessware Infra Team
support@buzinessware.com