DC2 Emergency Power Maintenance from 19-July-2023 11:03 PM +04 to 20-July-2023 04:30 AM +04

Scheduled maintenance Shared Hosting Virtual Machines Desktop as a service
19-July-2023 11:03 PM +04 · 5 hours, 26 minutes



Dear all,

We regret to inform you that our data center is currently experiencing a critical power issue that has resulted in the loss of connectivity and functionality for some of our hosts and virtual machines (VMs). Our team is actively working to resolve this emergency and restore services as quickly as possible.

Incident Details:
Due to an unforeseen power disruption, a portion of our data center infrastructure has been affected, resulting in the unavailability of a few hosts and VMs.

Current Status:
Our technical team is on high alert and working diligently to identify the root cause of the power issue. Immediate action is being taken to bring back all affected systems online and restore normal operations.

Mitigation Measures:

Our on-site technicians are investigating the power outage to rectify the issue promptly.
Critical systems are being given top priority in the restoration process.
We are in contact with our power service providers to ensure a swift resolution.

Estimated Resolution Time:
As of now, we do not have an exact ETA for the complete resolution of the problem. We assure you that every effort is being made to minimize downtime and bring services back up and running as quickly as possible.

Communication Channels:
We will keep you updated throughout the recovery process. Please monitor your email and internal communication channels for further announcements.

Contingency Plan:
In the meantime, we request all teams to be prepared to implement contingency measures if necessary. If any critical data or services require immediate attention or rerouting, please inform the IT department for further support.

Support and Assistance:
If you have any questions or require additional information, please do not hesitate to contact our IT support team at support@buzinessware.com.

We understand the severity of this situation and apologize for any inconvenience this may cause to your workflow. Rest assured, we are doing everything within our power to resolve the issue swiftly and efficiently.

We will continue to keep you informed about the progress until full-service restoration is achieved. Thank you for your patience and understanding during this challenging time.

Buzinessware Support Team

July 19, 2023 · 11:03 PM +04

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