Data center incident-Acronis from 27-September-2022 10:35 AM +04 to 28-September-2022 07:03 PM +04

Scheduled maintenance Backup as a Service
27-September-2022 10:35 AM +04 · 1 day, 8 hours, 28 minutes

Updates

Resolved

Dear Customer,

Maintenance has been successfully completed!

The team fixed the issue, services are resumed and active, they are kept under monitoring.

After upgradation, we were able to successfully perform the needed test.

If you have any problems with your service(s), or if you have any questions regarding the maintenance, please contact customer support by emailing support@buzinessware.com.

We appreciate your patience during this work and welcome any feedback.

Thank you for being a Buzinessware customer.

Sincerely,
Buzinessware Support Team

September 28, 2022 · 07:03 PM +04
Essential

Dear Customer,

We would like to notify you that Acronis Cyber Cloud in the Germany (EU2) data center is degraded. Acronis Cloud team is working on the issue resolution and will keep notifying you on the service status. Please expect the next update in a hour or earlier.

Service impact: Some customers might be unable to reach Acronis Web Restore, Acronis Backup Console and Acronis Files Cloud.

September 27, 2022 · 10:36 AM +04

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